Outbound · Returns & repair
Every return ends somewhere you can see.
Customer returns and rejected material are received, inspected and given a disposition: accept to stock, return to vendor, send for repair or scrap. Each choice moves stock into a real bin or out of the ledger. Repairs are tracked with the vendor and expected date until they come back or are written off.
- 01
No return left sitting in a corner without a status.
- 02
Stock updated by the disposition, not by hand later.
- 03
Repairs followed up until they come back.
In the product
What returns & repair does, part by part.
Pick a point to see where it sits on the screen.
Who uses it
The people on this screen.
- Store manager
- QC inspector
What each person can see and do is set by their role and the warehouses they are assigned to. Roles and permissions
See your own store in Crystal WMS.
Thirty minutes on a call: we walk one of your items from the gate to the truck, on your process, and answer the questions your team brings.